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Modular Design Wins in Australian Market: Xinhau XH-1800 Drill Secures Repeat Order from Distributor

I. Basic Order Information

● Product Involved: XH-1800 Modular Portable Drill Rig (Suitable for small to medium-sized mine exploration)

● Cooperative Client Country: Australia

● Client Type: Distributor (Covering the Eastern Australian mining belt, with annual sales of 20+ drill rigs)

● Client Contact Channel: Alibaba International Station (The client inquired via the platform, viewed a factory live stream, and subsequently conducted an on-site inspection)

● Products & Quantity Purchased: 5 XH-1800 Modular Drill Rigs (including a 2-year supply of spare parts)

● Total Project Value: 1.2 Million USD

II. End-to-End Order Process (Challenges & Solutions)

● Initial Alignment (Jan 2025)

Distributor Requirements: The equipment needed to meet Australian "lightweight transport" requirements (single module weight ≤ 3 tons, adaptable to local light trucks). It also required compatibility with the Australian standard voltage (240V/ single-phase), along with the provision of English operation manuals and after-sales training.

● Mid-Phase Challenge Resolution (Feb 2025)

Challenge: Modular Weight Control: The original XH-1800 mast module weighed 3.5 tons, exceeding the client's requirement.

Solution: The mast material was changed from Q345 steel to Q690 high-strength alloy steel, reducing the weight to 2.8 tons. This design was validated using a load testing machine, confirming a safe working load capacity of 9 tons, which fully meets exploration demands.

Adaptation Adjustments: The electrical system was modified for 415V / 240V Australian standards. The operation manual was localized by a professional translation team, incorporating notes on relevant Australian mining safety codes.

● Delivery & After-Sales (Mar 2025 - Present)

Goods were shipped via air freight (arriving in Melbourne within 20 days). We dispatched 1 technical engineer to Australia to conduct a 3-day after-sales training program for the distributor's team.

All 5 drill rigs have been sold. The distributor feedback states: "The modular design reduced customer installation time by 50%. The voltage compatibility and English manual significantly lowered our marketing efforts. We plan to place an order for 3 additional units next month."